Arsigo

Terms of Service

Last updated: 29 April 2026

1. Parties and service

These Terms of Service constitute the agreement between ARN UNLU MAMÜLLER GIDA VE PAZARLAMA TİCARET SANAYİ LİMİTED ŞİRKETİ ("Arsigo" or the "Service Provider") and the user ("User") who accesses arsigo.com and uses the service. The service is an AI-powered sales assistant (chatbot) platform for e-commerce businesses.

Service provider information

  • Legal name: ARN UNLU MAMÜLLER GIDA VE PAZARLAMA TİCARET SANAYİ LİMİTED ŞİRKETİ
  • Address: Şükrüpaşa Mah. Su Yolları Mevkii, Lalapaşa Yolu 1. km, Edirne Merkez, Türkiye
  • Tax office: Arda Tax Office
  • Tax no.: 0800376096
  • Email: destek@arsigo.com
  • Web: arsigo.com

2. Account and responsibilities

  • It is the User's responsibility to keep their account credentials confidential.
  • The User undertakes not to use the service for unlawful purposes, in any way that violates third-party rights, or for spam or malicious content.
  • Persons under 18 may not use the service. For legal entities, registration must be completed by an authorized person.

3. Subscriptions and fees

  • The free plan is a 14-day trial. After this period the trial closes automatically; to continue using the service, the User must move to a paid plan.
  • Paid plans renew automatically on a monthly or yearly cycle; payment is collected from the saved card.
  • The User can cancel the subscription at any time from account settings; access continues until the end of the current period.
  • When the message quota is exhausted the bot is paused; the User can re-activate it by purchasing a top-up credit pack or upgrading the plan.

4. Intellectual property

The service, logo, codebase, and design belong to Arsigo. The User owns the content they create while using the service (product catalog, knowledge base, custom prompts); Arsigo processes this content solely for the purpose of providing the service.

5. Limitation of liability

The service is provided "as is". Arsigo does not guarantee that AI outputs will be 100% accurate; the User is responsible for reviewing the bot's responses and intervening when necessary. Arsigo's total liability for service interruptions, data loss, or business loss is limited to the fees paid in the most recent 12 months.

6. Governing law

This agreement is governed by the laws of the Republic of Türkiye. The Edirne Courts and Enforcement Offices have jurisdiction over disputes.

7. Contact

For any questions: destek@arsigo.com