WhatsApp Business AI assistant

How WhatsApp selling works on Arsigo

You build your online store on Arsigo, and WhatsApp becomes one of its sales channels. The AI assistant automatically answers messages on your business WhatsApp account, recommends products, captures orders, and hands off to a live agent when needed. It runs on the official WhatsApp Business Cloud API, so your account stays safe from bans.

What's inside the Arsigo WhatsApp bot

• Instant 24/7 replies: Customers get a reply in seconds, even outside business hours.
• Product catalog: Rich product cards with images, price, and stock, right inside WhatsApp.
• Order capture: Customers can complete an order entirely on WhatsApp, name, address, and payment in a single conversation.
• Bank transfer flow: When the order is confirmed, IBAN details are sent automatically.
• Cash on delivery + OTP: For COD orders, a 6-digit SMS code is sent for verification.
• Live agent handoff: When the AI hits its limit, the conversation is handed to a human; when agents go offline the bot resumes seamlessly.
• One inbox for every channel: WhatsApp + Instagram + Messenger + Web, same bot, same dashboard.

Built on the official WhatsApp Cloud API

Arsigo uses Meta's official WhatsApp Business Cloud API. This means:

• Your WhatsApp account is not at risk of getting banned
• You can apply for the green-tick verified business badge
• Webhooks process incoming messages within seconds
• Multiple agents can work the same account in parallel

10-minute setup

1. Create a WhatsApp App in Meta for Developers
2. Paste your Phone Number ID + Access Token into the Arsigo dashboard
3. Register the webhook URL with Meta (Arsigo generates it for you)
4. Send a test message, your bot is live

Pricing

The WhatsApp sales channel is included in every e-commerce plan from Starter up. The Pro plan unlocks additional channels (Instagram + Messenger). View plans →